Utilities
Water Office
The City of Greensburg Water, Wastewater, Stormwater, and Sanitation Office is responsible for utility billing, meter reading, sewer, water, and stormwater permits, accounts payable, accounts receivable, and payroll services.
We offer several convenient payment options for your utility bill, including:
- Online payments
- Phone payments
- Drive-through window
- Drop box
- Auto Pay
- In-person payments
- Mail-in payments
- ACH payments
If you believe you have received a bill in error or have questions regarding your bill, please contact our office before the due date so we can assist you.
Please note that utility services are subject to disconnection when an account becomes more than 30 days past due. Information regarding disconnection dates for non-payment is listed on your monthly bill. As a courtesy, we also provide reminder calls for past-due accounts.
For new service requests, service transfers, or service disconnections, please complete the appropriate online form or contact our office at least 24 hours before your requested start or end date. Same-day service requests cannot be accommodated, including temporary water shutoffs for repairs such as water heater replacements. Emergency same-day water disconnections are available only for active leaks. For planned repairs, please schedule your water shutoff at least 24 hours in advance.
If you experience unusually high water usage, a leaking toilet is often the most common cause. To help identify potential leaks, we offer free dye strips that can be placed in your toilet tank. The average monthly water usage is approximately 150 cubic feet (1,122 gallons) per person.
For water emergencies outside normal business hours involving an active leak, please contact the Water Plant at 812-663-2641. Please note that Water Plant personnel cannot assist with billing questions, usage inquiries, or account information.
